Integritetspolicy

Last updated: July 24 2026

Glow Ritual operates this store and website, including all related information, content, features, tools, products, and services, to provide you as a customer with a personalized shopping experience ("the Services"). Glow Ritual is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described here.

Personal information we collect or process

"Personal information" means information that identifies, or can reasonably be linked to, you or another person. It does not include information collected anonymously or de-identified so it can no longer be linked to you. Depending on how you interact with the Services, where you live, and to the extent permitted or required by law, we may collect:

• Contact details — name, address, billing/shipping address, phone number, email address.
• Financial information — payment card details, financial account numbers, transaction details, payment confirmations.
• Account information — username, password, security questions, preferences, settings.
• Transaction information — items viewed, carted, wishlisted, purchased, returned, exchanged, or cancelled, and past transactions.
• Communications with us — information you provide when contacting customer support.
• Device information — device, browser, network connection, IP address, other identifiers.
• Usage information — how and when you interact with or navigate the Services.

Sources of personal information

• Directly from you (creating an account, using the Services, communicating with us).
• Automatically through the Services (your device, cookies, similar technologies).
• From our service providers (enabling certain technology on our behalf).
• From our partners or other third parties.

How we use your personal information

• Providing, personalizing, and improving the Services — fulfilling our contract with you, processing payments, fulfilling orders, remembering preferences, account management, arranging delivery, handling returns/exchanges, enabling reviews, and personalizing recommendations.
• Marketing and advertising — sending marketing emails/SMS/mail, and showing online ads based on past purchases or cart activity.
• Security and fraud prevention — verifying your account, providing secure payment, detecting and preventing fraudulent or harmful activity. You're responsible for keeping your login credentials secure.
• Communicating with you — customer support and maintaining our relationship with you.
• Legal reasons — complying with law, responding to valid legal process, investigating or enforcing our terms.

How we disclose personal information

• To Shopify, suppliers, and third parties performing services on our behalf (IT, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping).
• To business and marketing partners for advertising — e.g. we use Shopify to support personalized advertising via third parties based on your activity across different merchants and websites. Depending on where you live, you may have the right to opt out of this.
• When you instruct or consent to disclosure (e.g. shipping products, social widgets, login integrations).
• To our affiliates, or within our corporate group.
• In connection with a business transaction (merger, bankruptcy), to meet legal obligations, enforce our terms, or protect the Services and our users' rights.

Relationship with Shopify

The Services are provided by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Your information may be transferred to and shared with Shopify and third parties, which may be located in countries other than your own. We also use certain advanced Shopify features built from data about your interactions with our store, other merchants, and Shopify; for these purposes, Shopify is responsible for processing your personal information, including responding to your rights requests related to it. For more, see Shopify's Consumer Privacy Policy at privacy.shopify.com/en, where — depending on where you live — you may also exercise certain rights directly.

Third-party websites and links

The Services may link to third-party websites or platforms. We aren't responsible for the privacy or security practices of sites not controlled by us — review their own policies before sharing information there. Information you share in public or semi-public spaces (e.g. social platforms) may be visible to others without restriction on our part.

Children's data

The Services aren't intended for children, and we don't knowingly collect personal information from children under the age of majority in your jurisdiction. Parents/guardians may contact us to request deletion of a child's data. We have no actual knowledge that we "share" or "sell" personal information of anyone under 16.

Security and retention

No security measures are perfect, and information sent to us may not be secure in transit — avoid sending sensitive information through unsecure channels. How long we retain your data depends on factors like account maintenance, service provision, legal obligations, and dispute resolution needs.

Your rights and choices

Depending on where you live, you may have the right to: access the personal information we hold about you, delete it, correct inaccurate information, and receive a copy for transfer to a third party (portability). You can opt out of marketing emails anytime via the unsubscribe link; you'll still receive non-promotional emails (e.g. about your account or orders).

If you're a UK or EEA resident, you may also: object to or restrict our processing for certain purposes, and withdraw consent at any time (without affecting the lawfulness of processing carried out before withdrawal).

Contact us using the details below to exercise any of these rights. For rights related to data processed by Shopify specifically, visit privacy.shopify.com/en. We won't discriminate against you for exercising these rights, though we may need to verify your identity first, and you may designate an authorized agent (with proof of authorization) to act on your behalf. We'll respond within the time required by law.

Complaints

Contact us first using the details below. Depending on where you live, you may also lodge a complaint with your local data protection authority — for Sweden, this is Integritetsskyddsmyndigheten (imy.se); a full EEA authority list is available via the European Data Protection Board.

International transfers

We may transfer, store, and process your personal information outside the country where you live. Where we transfer data outside the EEA or UK, we rely on recognized mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent UK-approved agreements, unless the destination country is already recognized as offering an adequate level of protection.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date, with notice as required by law.

Contact

Questions about our privacy practices, or requests to exercise your rights: call or email us at glowritualstore@gmail.com, or write to us at Vikaliden 517, 43895 Hällingsjö, Sweden. We are the data controller for your personal information.